Know Your Site Is Down Before Your Customers Do
24/7 uptime monitoring with 60-second check intervals, instant alert notifications, and rapid response protocols that minimize the downtime your visitors experience.
IT downtime costs businesses an average of $5,600 per minute in lost revenue, productivity, and recovery costs
Gartner
Uptime Monitoring
What's Included
Everything you get with our Uptime Monitoring
24/7 HTTP(S) Monitoring
60-second interval checks from multiple geographic locations with confirmation tests and instant multi-channel alert notifications
Response Protocols
Documented escalation procedures, severity classifications, and response playbooks for every type of downtime event
Monthly Uptime Reports
Detailed availability reports with uptime percentage, outage inventory, mean time to detection/recovery, and root cause documentation
Our Uptime Monitoring Process
Monitoring Configuration
We configure HTTP(S) checks from multiple geographic regions, set up TCP port monitoring for critical services, configure SSL certificate expiration alerts, and define escalation protocols for different severity levels.
Alert Chain Setup
We define who gets notified, through which channels, at what severity level. Critical outages go to your technical team immediately. Extended outages escalate to management. We configure alert de-duplication to prevent notification fatigue.
Response Protocol
When downtime is detected, we follow a documented response protocol: confirm the outage, identify the cause (server, DNS, SSL, hosting, DDoS), begin resolution, communicate status, and restore service. Every minute counts, so the protocol is rehearsed.
Post-Incident Review
After every outage, we document the root cause, timeline, impact duration, and corrective actions. We implement preventive measures to reduce the likelihood of recurrence and update response protocols based on lessons learned.
Key Benefits
60-second detection
Your site is checked every 60 seconds from multiple geographic locations. If any check fails, a confirmation test runs immediately. If the confirmation fails, alerts fire within 60 seconds. You know your site is down before the vast majority of your visitors encounter the outage.
Multi-channel instant alerts
Downtime alerts are delivered simultaneously via email, SMS, and dashboard notification. Alerts include the failure type, affected URL, responding status code, and the geographic location that detected the failure so you have context before you even begin investigating.
Historical uptime reporting
You receive monthly uptime reports showing your exact availability percentage, the number and duration of any outages, mean time to detection, mean time to recovery, and root cause analysis for every incident. This data demonstrates the value of monitoring and holds hosting providers accountable.
Research & Evidence
Backed by industry research and proven results
Cost of Downtime
IT downtime costs businesses an average of $5,600 per minute
Gartner (2020)
Cyberattack Targets
43% of cyberattacks target small businesses, with DDoS and server-level attacks being common causes of unplanned downtime
Verizon DBIR (2023)
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