AI Agents That Keep Manufacturing Moving

Respond to RFQs instantly, provide order status updates, and handle technical inquiries around the clock. OpenClaw delivers intelligent automation for modern manufacturing operations.

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Challenges in Manufacturing

Slow Quote Response

RFQs pile up faster than sales staff can respond. Complex quotes require engineering input and pricing review. By the time you respond, customers may have ordered from faster competitors or found alternative solutions.

Order Status Inquiries

Customers constantly call asking about order status, shipping dates, and delivery tracking. Answering these calls takes significant staff time while providing information that should be self-service.

Technical Question Volume

Customers have questions about specifications, compatibility, installation, and troubleshooting. Engineers and technical staff get pulled from primary duties to answer questions that are often repetitive.

After-Hours Coverage

Manufacturing customers operate across time zones and shifts. Inquiries arriving outside business hours go unanswered until morning, potentially delaying customer production or losing urgent orders.

Knowledge Retention

Experienced employees hold critical knowledge about products, applications, and customers. When they retire or leave, that knowledge disappears. Capturing and maintaining institutional knowledge is difficult.

Distributor Support

Distributors and channel partners need product information, pricing, availability, and technical support. Managing distributor relationships requires dedicated resources that small to mid-size manufacturers may lack.

Frequently Asked Questions

Which ERP systems does OpenClaw integrate with?

OpenClaw integrates with major ERP systems including SAP, Oracle, Microsoft Dynamics, Epicor, Infor, SYSPRO, and others. We also support custom integrations for proprietary systems. Integration provides real-time access to orders, inventory, and customer data.

Can OpenClaw handle technical product questions?

Yes. OpenClaw is trained on your product documentation, specifications, datasheets, and technical knowledge base. It answers common technical questions accurately and routes complex engineering questions to appropriate staff with full context.

How does quote request capture work?

OpenClaw gathers complete specifications including part numbers, quantities, materials, tolerances, delivery requirements, and application details through natural conversation. Your sales team receives structured quote requests with all information needed to prepare accurate quotes quickly.

Can customers place orders through OpenClaw?

OpenClaw can capture order requests and route them for processing, or integrate directly with order entry systems for approved customers. You control the level of automation appropriate for your business and customer relationships.

How does inventory information stay current?

OpenClaw pulls real-time data from your ERP or inventory management system. When customers ask about availability, they get current information reflecting actual stock levels and lead times.

Can OpenClaw support distributors and channel partners?

Yes. OpenClaw can be configured with distributor-specific information including pricing tiers, territory rules, and support resources. Distributors get self-service access to the information they need to serve their customers.

What about proprietary product information?

You control what information OpenClaw shares. Sensitive specifications, pricing, or customer information can be restricted or require authentication. The AI agent respects confidentiality boundaries you define.

How do we train OpenClaw on our specific products?

We work with you to configure OpenClaw with your product data, technical documentation, and frequently asked questions. You can upload specifications, catalogs, and application guides. Ongoing training expands knowledge as your product line evolves.

Transform Your Manufacturing Customer Experience

Let our team implement OpenClaw for your manufacturing business. Book a free consultation to see how we can help you respond faster, serve better, and compete effectively.

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