Checkout Optimization That Recovers Lost Revenue

With a 69.99% cart abandonment rate, your checkout flow is the biggest revenue leak in your store. We redesign it using Baymard Institute's documented checkout UX fixes.

35.26%

potential conversion rate increase from better checkout UX design on large-scale ecommerce sites

Baymard Institute, 2023

Checkout Optimization

Evidence-based checkout redesign that addresses documented abandonment causes -- from form design and progress indicators to trust signals and payment options.

What's Included

Everything you get with our Checkout Optimization

Checkout Flow Redesign

Complete redesign of your checkout process with optimized form layouts, progress indicators, and error handling

Trust Signal Integration

Strategic placement of security badges, payment icons, and policy information at checkout decision points

Form Optimization

Reduced form fields, smart defaults, auto-detection, and inline validation that make form completion faster and less error-prone

Our Checkout Optimization Process

1

Checkout Funnel Analysis

We audit your current checkout flow step by step, measuring drop-off rates at each stage and identifying the specific UX issues causing abandonment. We benchmark your performance against Baymard Institute best practices.

2

Friction Point Mapping

We catalog every friction point in your checkout: unnecessary fields, confusing labels, missing trust signals, hidden costs, and poor error handling. Each issue is prioritized by its estimated revenue impact.

3

Redesign & Prototyping

We redesign the checkout flow addressing every identified friction point. Interactive prototypes let you experience the improved flow and provide feedback before development.

4

Implementation & Measurement

The optimized checkout is built, tested across devices and payment methods, and launched with full analytics tracking. We measure before-and-after conversion rates to quantify the revenue impact.

Key Benefits

Recover Revenue From Shoppers Ready to Buy

Shoppers who reach checkout have already decided to purchase. When they abandon at this stage, it is almost always a design problem. We fix the specific friction points causing your checkout abandonment: surprise costs, forced registration, confusing forms, and missing trust signals.

Faster Checkout Completion

Every additional field, click, or page in your checkout increases the chance of abandonment. We streamline the flow with auto-fill detection, smart address lookup, inline validation, and minimal form fields -- reducing the time from cart to confirmation to its absolute minimum.

Higher Mobile Checkout Completion

Mobile checkout abandonment rates are even higher than desktop. We optimize for mobile with large touch targets, simplified form inputs, mobile payment options like Apple Pay and Google Pay, and layouts designed for one-thumb operation.

Research & Evidence

Backed by industry research and proven results

Checkout Usability Research

The average large-scale ecommerce site can gain a 35.26% increase in conversion rate through better checkout design

Baymard Institute (2023)

Cart Abandonment Study

69.99% average cart abandonment rate, with checkout UX as a primary driver

Baymard Institute (2023)

Frequently Asked Questions

How much revenue can checkout optimization recover?

Baymard Institute estimates that the average large-scale ecommerce site can gain a 35.26% increase in checkout conversion rate through design improvements alone. The actual revenue impact depends on your traffic volume and average order value.

Should I use a single-page or multi-step checkout?

Both can perform well when properly designed. Single-page checkouts work for simple purchases. Multi-step checkouts often perform better for complex orders because they reduce perceived complexity by breaking the process into manageable stages with clear progress indicators.

How important is guest checkout?

Critical. Forced account creation is one of the top documented reasons for checkout abandonment. We always design with guest checkout as the default path, with an optional account creation offer after purchase completion.

How do you test checkout improvements?

We use a combination of usability testing and A/B testing. Usability tests reveal qualitative issues before launch, while A/B tests measure the quantitative impact of specific design changes. We track checkout completion rate and revenue per visitor to measure improvement.

Your Checkout Is Leaking Revenue Right Now

Request a free checkout audit and we will identify the specific design issues costing you sales -- with data-backed fixes for each one.